WHO is Responsible for the Processing of Your Personal Data?
Swiss Identity Time Gmbh is responsible for the processing of your personal data will depend on how you interact with our Site and where you are located in the world.
WHAT Personal Data We Collect and WHEN
We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account, participate in our events or contests, or interact with our Site. This personal data includes your:
Contact details including name, email, telephone number and shipping, billing address
Login and account information, including screen name, password and unique user ID
Personal details including gender, hometown, date of birth and purchase history
Personal preferences including your wish list as well as marketing and cookie preferences
We use additional personal data in order to enable particular features within our Sites or services.
However, your transactions by credit card are processed by the service of STRIPE (185 Berry Street Suite 550 San Francisco, CA 94107). The data of your payment order is collected and used directly by this service for the only reason to process your payment order. We do not collect nor save any data of your payment.
When interacting with our Site, data is automatically collected and shared with SIT Watches by the technology platforms providing the experience. For example, your web browser or mobile device may share certain data with SIT Watches as those devices interact with our Site. More information about these practices is included in the Cookies and Pixel Tags section below. This data includes:
Device IDs, call state, and network access.
Cookies, IP addresses, referrer headers, data identifying your web browser and version, and web beacons and tags
WHY and HOW We Use (Process) Your Personal Data
We use the personal data we collect from you in the following ways:
To Provide the Features of the Site, and Services You Request.
When you use our Sites we will use your data to provide the product or service you have selected. For example, if you make a purchase on sit-swiss.com, or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you reach out to our consumer services, we will use information about you, such as delivery information, or the product you have purchased to help you resolve a problem or question.
To Communicate Information about our Products, Services, Events and for Other Promotional Purposes.
To modify your (email or SMS) subscriptions or to opt-out of receiving SIT Watches communication, please modify your preferences in the “view or change my profile” section of our Site. You can also contact us to exercise your rights related to your personal data via the contact details in the “Contact” page or by sending an email to email@example.com.
If you are an existing customer of SIT Watches (for example, if you have placed an order with us), we may use the email address provided to send you marketing communications about similar SIT Watches products or services, unless you have opted-out. In other cases, we ask for your consent to send you marketing information about SIT Watches’ products, services, events and promotions. Where legally required, we will also seek your consent for sending marketing communications.
To Operate, Improve and Maintain our Business, Products and Services.
We may use the data you provide to us to operate our business. For example, when you make a purchase, we may use that information for accounting, auditing and other internal functions. As another example, we may use data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our Site.
To Protect Our or Others’ Rights, Property or Safety.
For General Research and Analysis Purposes.
We use data about how our visitors use our Sites and Services to understand customer behavior or preferences. For example, we may use information about how visitors to sit-swiss.com search for and find products to better understand the best ways to organize and present product offerings in our storefront.
We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.
If you want to opt-out from all or some of our data collection partner. Please click here.
SHARING of Your Personal Data
SIT Watches shares your personal data with:
SIT Watches affiliates for the purposes and under the conditions outlined above
Third party service providers processing personal data on SIT Watches’ behalf, for example to process credit cards and payments, shipping and deliveries, manage and service our data, distribute emails, research and analysis, manage brand and product promotions as well as administering certain services and features.
We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).
PROTECTION and MANAGEMENT of your Personal Data
Encryption & Security: We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to these systems.
If you are located in the European Economic Area (“EEA”) or Switzerland, we take measures to comply with applicable legal requirements and ensure adequate protection for the transfer of personal data to recipients in countries outside of the EEA or Switzerland.
Retention of your data: We retain your personal data for as long as necessary to fulfil the purposes for which we collect it, except if required otherwise by law.
Your rights related to your personal data: You have the right to request: (i) access to your personal data; (ii) correction of your personal data if it is incomplete or inaccurate; or (iii) deletion of your personal data. You also have the right to object to the processing of your personal data on compelling legitimate grounds relating to your particular situation. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time. You also have the right to object to the processing of your personal data, including opting-out from the use for direct marketing purposes.
If you want to opt-out from all or some of our data collection partners. Please click here.
COOKIES and Pixel Tags
SIT Watches receives and records information, which may include personal data, from your browser when you use our Site. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP-address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our Site such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs.
Third parties may also collect information via Site through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.
If you want to opt-out from all or some of our data collection partners. Please click here.
Some sites of this website contain plugins of the social network facebook.com, a service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). These plugins are displayed on your computer screen as a graphic with the Facebook logo “F”. As soon as this plugin is loaded on your computer the data of your site visit that may include the IP-address allocated to your computer is transmitted to Facebook without our knowledge. In case you are logged in at your Facebook account, Facebook may allocate the data of your site visit to your Facebook account for use in the Facebook network. The same applies to the data of your interaction with the Facebook plugin on our site, such as clicking on the Facebook “Like”-button. To prevent Facebook from allocating the data of your site visit to your Facebook account, we recommend to log out of your Facebook account before loading or interacting with these plugins. For further information on the data policy of Facebook we refer to https://www.facebook.com/about/privacy/your-info-on-other#socialplugin .
This website uses Google Analytics that is a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, text files sent and stored on your computer to analyze the use of this website by your visit. The information of your visit gained by the cookies is transmitted to and stored at severs of Google in the USA. According to our settings the last digits of the IP-address allocated to your computer within the European Union or associated countries of the European Economic Area are automatically erased before transmission. Only in exceptional cases this alteration of the IP-address takes place after its transmission to Google in the USA. On behalf of us Google will use the information of your visit for the purpose of evaluating the use and functionality of this website, further data on visits of this website and to provide other services for us with regard to this website. The IP-address allocated to your computer at the time of your visit is not allocated to individual-related data of yours. You can block and delete cookies by selecting the appropriate settings on your browser. However please note that if you do this you may not be able to use the full functionality of this website (i.g. the shopping cart function). We hereby point out that we already at this stage activated the setting of Google Analytics to alter the IP-addresses and thus secure their anonymization in the moment of collection (so called IP-Masking).
The Stripe Checkout service (“Stripe Checkout”) is technology that makes it easier for Stripe to collect payment from individuals like you. Stripe Checkout also makes it easy for you to store a credit card or debit card (“Payment Credentials”) with Stripe for use across the SIT Watches’ Website who’ve chosen to enable it. When you check out on sit-swiss.com, Stripe will ask you if you’d like them to remember you. When you allow them to remember you, Stripe will store certain identifying information, such as a password, your email address, or your mobile phone number (“Stripe Credentials”), and your Payment Credentials. More information about Stripe: https://stripe.com/gb/checkout/legal
For a comprehensive and up-to-date summary of every third-party accessing your web browser, we recommend installing a web browser plugin built for this purpose. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our Site more efficient and some of our services will not function properly.
Applicable law and our practices change over time. If we decide to update our Policy, we will post the changes on our Site. If we materially change the way in which we process personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our Policy and keep yourself informed of our practices.
QUESTIONS and Feedback
We welcome questions, comments, and concerns about our Policy and privacy practices.
If you wish to provide feedback or if you have questions or concerns, or wish to exercise your rights related to your personal data, please contact Consumer Services:
firstname.lastname@example.org or visit the “Contact” page.
If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner.
Updated on February 2019.
A SIT Watch has an international warranty of two years from the date of original purchase. It covers defects in the movement, case, glass or strap from an authorized dealer or from our website. In other words, if the watch parts or mechanics do not work properly, and it is our fault, we will repair or replace your product for free. However, this does not cover any abuse or physical damage inflicted on the watch. The warranty does not cover water damage, normal wear and tear, batteries, accidental glass damage, scratches, strap damage, or theft. Please note that leather straps are not waterproof. The watch kit and its accessories are not covered by the warranty. Proof of purchase is required for all warranty claims and service requests, so please keep your receipt. If you’ve purchased from our site, the order number will suffice; or you will need to send us a copy of the receipt from an authorized dealer in which you bought your SIT Watch.
We offer a see-before-you-keep policy (Europe and Switzerland only). If you decide to return the unworn item within 30 days of delivery, please contact email@example.com to receive a free return label. Your funds will be released after we receive the product back. Please send us a picture of the unworn product that you will return. Upon receipt of the label, please follow the attached directions to return your purchase for a refund. Express shipping is not refundable. Please note that local customs taxes will apply outside of the EU and Switzerland. These taxes will be non-refundable. If you chose not to pay for the customs duties/taxes, we cannot issue you a refund (applicable to non-EU countries except Switzerland).
Delivery time for EU countries and Switzerland does not take longer than 5 business days. However, we aim to deliver your order within 3-4 business days. For any other countries outside the EU, please note that there can be delays for custom duties purposes when leaving our warehouse in Switzerland or Italy, which is not under our control.