Delivery time for EU countries and Switzerland does not take longer than 5 business days. However, we aim to deliver your order within 3-4 business days.

 

For any other countries outside the EU, please note that there can be delays for custom duties purposes when leaving our warehouse in Switzerland or Italy, which is not under our control.

 

We are proud to offer free shipping and return for all EU and Swiss orders. For all other countries, you will be notified on the checkout page if your shipping is free.

We offer a see-before-you-keep policy (Europe and Switzerland only). If you decide to return the unworn item within 30 days of delivery, please contact contact@sit-swiss.com to receive a free return label. Your funds will be released after we receive the product back. Please send us a picture of the unworn product that you will return. Upon receipt of the label, please follow the attached directions to return your purchase for a refund. Express shipping is not refundable.

Please note that local customs taxes will apply outside of the EU and Switzerland. These taxes will be non-refundable. If you chose not to pay for the customs duties/taxes, we cannot issue you a refund (applicable to non-EU countries except Switzerland).

Orders cancelled before shipping will be fully refunded. If the order has shipped, please see our Return Policy for more information.

Once you notify us that you would like a return, we will email you back with instructions within 7 business days.

 

Once we have received your package, your refund will be processed. You will be notified via email at the address listed on your account when this transaction has taken place.

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